Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the health department.

Quick Links:

Current Hospital Visitor Restrictions, Limited Entry Points and Precautionary Measures

April 3, 2020

According to current evidence, the COVID-19 virus is primarily transmitted between people through respiratory droplets and contact routes. At this time, the virus doesn’t appear to float in the air like pollen. So preventing the spread of COVID-19 means stopping the spread of droplets – by washing hands, cleaning surfaces and protecting faces.

At Castleview Hospital and within our provider clinics, our ability to socially distance when providing patient care and within each facility is limited. As an added precautionary measure and in accordance with CDC guidelines, we are implementing masking guidelines. Since masks are used as a barrier against droplets these new guidelines are meant to protect both our patients and our staff. Simply put, this means that at Castleview Hospital and our clinics, staff and patients will begin to wear masks as deemed appropriate in patient care areas. We are optimistic that this new protocol will provide an additional layer of protection against the transfer of any infectious disease for our providers and staff. In turn, they can continue to offer high-quality care for patients in need and serve our community.

March 18, 2020

notice of zero visitors allowed at Castleview Hospital

March 17, 2020

Dear Patients and Visitors,

As the situation regarding the novel coronavirus (COVID-19) continues to evolve, so does our hospital’s response. In addition to measures we’ve taken including restricting visitors, closing common areas, and adhering diligently to the Southeastern Utah Department of Health, Utah Department of Health and Centers for Disease Control and Prevention (CDC) guidelines, Castleview Hospital is taking more precautionary steps to help ensure the safety of our patients, employees and visitors.

As of March 16, 2020, we have limited entry points to our facility and are screening everyone – employees, patients and the limited permissible visitors currently allowed (ONE VISITOR PER PATIENT AT A TIME OVER THE AGE OF 16) – who enters the building. The following provides additional detail about both safety measures:

  • Limited Entry Points: Until otherwise notified, everyone entering the facility should come through the Emergency Department entry. All other entry points will be closed until further notice.
  • Screening Process: All patients, visitors and staff entering the facility will be screened with questions regarding respiratory symptoms, travel history, and temperature check per CDC recommendations. Patients with symptoms will immediately be provided masks and managed per CDC guidelines. Based on the screening, visitors may also be asked to take their temperature, speak further with someone, or come back at a later date. Screening will occur upon every entry.

We know that these increased precautions may seem concerning. We do not want to cause alarm – but we do want to send a clear message to our community that we are prepared, responding appropriately and are committed to protecting the well-being of our patients, visitors, employees and community.

These increased safety measures do NOT mean that you cannot access the hospital or your providers. Please seek medical care as needed. And if you are concerned you may be experiencing COVID-19 symptoms, call your provider in advance of going to his or her office. Of course, if you are experiencing a medical emergency, call 911 or go to the emergency room.

Castleview Hospital values the trust our community places in us, and we appreciate your understanding as we shift our visitation policies during this time.

For details about our COVID-19 response, please visit


Greg Cook, CEO
Castleview Hospital

Experiencing Respiratory Illness Symptoms - What to Do

image with instructions what to do if you have respiratory symptoms

Additional Resources:

March 26: Supporting Efforts to Keep Our Community Healthy

March 24: Castleview Hospital takes proper steps and precautions against COVID-19 (Interview with CEO Greg Cook and Dr. Engar)

March 23: COVID-19: What Castleview Hospital is Doing and What You Can Do

March 12: Hospital Preparedness Press Release 

You can keep healthy and help prevent the spread of germs year-round by following the below tips. Note that these are not specific to COVID-19. 

image of infection prevention tactics

Handwashing: What to Know (source:

image of person washing their hands