Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the health department.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

Quick Links:

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Current Hospital Visitor Restrictions, Limited Entry Points and Precautionary Measures

August 6, 2020

As we are starting to see an uptick in COVID-19 cases in the area, effective Friday, August 7, we will be re-implementing a zero visitor protocol for the safety of our patients, our employees, and our medical staff.  We appreciate your understanding as we continue to navigate this pandemic. Our staff continues to be ready to serve the community for emergent and non-urgent medical care. 

zero visitor protocol message
CEO Greg Cook explains this decision in a Friday FAQs video on our Facebook page.

July 17, 2020

Castleview Hospital is taking every precaution to keep our patients and staff safe, and prevent the spread of COVID-19 in our facilities. For this reason, we are following the CDC recommendation and local and state guidance that anyone who enters our facility must wear a face mask at all times.

Visitors are encouraged to bring their own mask from home to help conserve hospital supplies for patients and staff.

Why wear a mask? Recent studies show that universal masking, in addition to practicing social distancing and proper hand hygiene, can help prevent the spread of infectious diseases like COVID-19, especially in individuals who may not know they are ill. And until there is a vaccine, these measures are our best line of defense in protecting not only you, but also our healthcare workers and community members.

Please be smart and do your part. Wear a mask! We all have a responsibility to protect one another against the spread of COVID-19 and make our communities healthier.

For more information from the CDC on face coverings and how to make your own, click here.

To learn more about the many ways we are working to ensure your safety while you are in our care, click here.

May 18, 2020

At Castleview Hospital, our top priority is safeguarding the health and wellbeing of our patients, providers, employees and community. We continue to closely monitor the prevalence of coronavirus (COVID-19) in our community and follow state and federal guidance as we adapt our operations to safely care for and support our patients. As current projections continue to indicate a lower than expected volume of COVID-19 in our region, effective Tuesday, May 19, we are easing our visitor policy as follows:

  • Patients will be limited to one WELL visitor per day, with the exception of pediatric patients being allowed two WELL visitors per day.
  • All visitors must be 18 years of age or older, will be screened upon entry and will be required to wear a mask and armband at all times while in the facility. We ask that if you have a mask, you bring and wear your own from home.
  • Visitors who do not pass the screening at entry will be asked to reschedule their visit until they are symptom-free.
  • Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
  • We continue to screen everyone who enters our facilities for symptoms consistent with COVID-19, per CDC guidelines.

Thank you for your continued understanding and cooperation as we work to maintain a safe environment for our patients and team.

CDC Instructions: How to make your own face covering

visitor restrictions flyer

COVID-19 masking guidance

Experiencing Respiratory Illness Symptoms - What to Do

image with instructions what to do if you have respiratory symptoms

Additional Resources:

August 7: Zero Visitor Protocol Re-implemented at Castleview Hospital

July 17: Castleview Hospital Urges Community Members to Wear Masks

July 8: Childbirth and COVID-19: Keeping Expecting Mothers and Newborns Safe

June 26: COVID-19: How the Pandemic Made Castleview Hospital Better 

June 23: Summer Safety

May 27: Know Where to Go to Get the Care You Need

May 12: Taking Care of Your Mental Health During COVID-19

May 1: Resuming Elective Surgeries and Hospital Updates (Castle Country Radio Interview with Greg Cook)

April 30: Minutes Matter: Don’t Put Your Heart Health On Hold During COVID-19

April 27: Castleview Hospital to Resume Elective and Non-Urgent Surgeries and Procedures on a Limited Basis

April 6: 

Castleview Hospital is committed to protecting the health and safety of everyone who walks through our doors. We can confirm that we have had two positive cases of coronavirus (COVID-19) at Emery Medical Center. These individuals are not currently being treated at our hospital and are in self-isolation at home.

We are working closely with the Southeast Utah Health Department (SEUHD) to investigate the situation and identify all individuals who may have been exposed. Upon identification, appropriate protocols and instructions will be followed.

Out of an abundance of caution, we have made the proactive decision to move upcoming onsite outpatient visits to virtual telehealth visits. We are in the process of notifying patients of this change and providing instructions on how to access their appointment virtually. This temporary change will be in place until we are confident that we can resume full operations.

We are continuing to work closely with SEUHD and following guidance from the Centers for Disease Control and Prevention (CDC) to ensure the safety of our patients, medical staff and employees. We’ve put in place the appropriate plans to detect, protect and respond, and we want to assure our community that this decision is the direct result of following those preparedness plans.

March 26: Supporting Efforts to Keep Our Community Healthy

March 24: Castleview Hospital takes proper steps and precautions against COVID-19 (Interview with CEO Greg Cook and Dr. Engar)

March 23: COVID-19: What Castleview Hospital is Doing and What You Can Do

March 12: Hospital Preparedness Press Release 

You can keep healthy and help prevent the spread of germs year-round by following the below tips. Note that these are not specific to COVID-19. 

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Handwashing: What to Know (source:

image of person washing their hands